Refund policy
In effect from October 31, 2026.
Nothing to subscribe to
The radar and the channel are free, and there are no subscriptions.
Trade fees
When one-tap trading opens, each trade you place carries a builder fee that Hyperliquid collects as the trade executes. The fee on a trade that executed is not refunded, except where the law requires it. If a fault on our side charged you for a trade you did not ask for, write to us and we put it right.
What we cannot refund
Trading losses, and Hyperliquid's own fees and funding, are between you and the market, so we cannot refund them.
How to ask
Write to ismat.samadov@candy.surf from the address of your account.